VEXOKITSCITY – Sales Policy

Effective Date: February 20, 2025

At VEXOKITSCITY, we are committed to providing a seamless and transparent shopping experience. This Sales Policy outlines the terms and conditions related to purchasing our luxury apparel, footwear, and accessories.

1. Pricing & Payments

💰 Pricing Policy

  • All prices are listed in USD ($) unless otherwise stated.
  • Prices are subject to change without prior notice.
  • Discounts and promotions apply only during specified periods and cannot be combined unless stated.

💳 Accepted Payment Methods

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover).
  • PayPal & Apple Pay for secure transactions.
  • Bank Transfers for high-value orders (over $5,000).

🔐 Secure Transactions
All payments are encrypted using SSL technology to protect customer information.

2. Order Confirmation & Processing

✅ Order Processing

  • Orders are processed within 1-3 business days.
  • You will receive an order confirmation email upon successful payment.

🚨 Order Cancellation

  • Orders can be canceled within 24 hours of placement for a full refund.
  • After 24 hours, cancellations may not be possible if the order is already in processing.

3. Shipping & Delivery

📦 Domestic & International Shipping

  • We ship within the U.S. and globally.
  • Customers are responsible for import duties and customs taxes (for international shipments).
  • Standard shipping takes 5-10 business days, express options are available.

📍 See our full Shipping Policy for details.

4. Sales & Promotions

🎉 Discounts & Special Offers

  • Discounts apply only to eligible items and cannot be applied retroactively.
  • Flash sales and seasonal promotions are time-limited.

🚨 Final Sale Items

  • Items marked FINAL SALE are non-refundable and non-returnable.

5. Returns & Exchanges

  • Returns are accepted within 14 days of delivery for eligible products.
  • Refunds will be processed within 5-7 business days.
  • Exchanges are allowed for size or color changes (subject to availability).

📍 See our full Refund & Returns Policy for details.

6. Customer Support & Disputes

📞 Contact Us for Sales Inquiries

⚖️ Dispute Resolution
We strive to resolve disputes amicably. If necessary, disputes will be handled through arbitration under U.S. consumer protection laws.